Blue Mission Technology Sdn Bhd » Data Recovery

Data Recovery Malaysia – Recover Data From Damage Hard Disk Drive

Admin — Mon, 06 Jul 2009 03:43:57 +0000

The failure rate of mechanical parts in the hard drive is increasing too due to hard drive usage nowadays become portable more than fixed usage. Data recovery service is available at a very limited count in Malaysia due to the limited knowledge on servicing a hard drive mechanically. Therefore we are hereby become one of the premier data recovery center in Malaysia. All our data recovery staff are skillful enough to handle all these cases. We use the latest technology which is the best of class in the industry. On hardware wise we are having a class 100 clean-room to avoid contamination of dust which leads to bad sectors. Do rest assure that the data will be on absolute privacy as we are handling quite a number of anchor corporate customers which engage Blue Mission Technology Sdn Bhd as their regional data recovery service partner.

Categories and Fees

Generally, our data recovery fee are quoted base on categories listed below:

Media Type – Notebook/desktop/server/external storage media (PATA, SATA, SCSI, LTO, NAS etc)
Configuration and Capacity - Standalone, RAID 0, RAID 1, RAID 5 etc
Damage Type:-

Software Base Cases (Logical/Non-invasive)

Hardware Base Cases (Physical/Invasive)

Deleted files
Formatted partition
Corrupted file system
Virus attacked

Head jam (clicking noise)
Motor failure(fail to spin)
Contamination media
Burnt media

These cases can only be addressed by head/disk assembly extraction proceses under clean-room environment.

Can My Data Still Be Recovered?
Yes, all you need to do is send over your damaged media to us. We will schedule a FREE Diagnosis for your damaged media, and it will enter a 24-48 hour evaluation process. Depending on the case, data will either be recovered at this stage or escalated to second tier hardware base recovery, all of our action here will only take place upon your approval.

Our Commitment

Clientele’s confidential and satisfaction guaranteed
Continuous development and research in technology
No data recovered, no fee charged
Skilled, experienced and ethical
Prompt delivery

Feel free to give us a call at +(6)03-6142 2768 or fill in the form below to contact us!

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Data Recovery Frequently Asked Question

Admin — Mon, 06 Jul 2009 02:50:42 +0000

What is DATA RECOVERY?
DATA RECOVERY is a highly technical, labour and time intensive process used to retrieve data from a variety storage media or devices when they fail to be access by users. This process requires high investment to prepare the lab and equipments to work on the media.

How long does it takes?
An average of 5 working days. But the total lead time of a Data Recovery cases will depend on the condition of the media itself (logical plus physical). However, a new lead time shall be informed after the condition/problems are identified.

Do you have the clean-room facility?
Yes. We have a class 100 clean-room and class 10 workbench. A clean-room is an enclosed space in which airborne particulates, contaminants, and pollutants are kept within strict limits. In industry, clean-rooms are used in the manufacture and servicing of hardware such as integrated circuits (ICs) and hard drives. In biotechnology and medicine, clean-rooms are used when it is necessary to ensure an environment free of bacteria, viruses, or other pathogens. In addition, the temperature and humidity may be controlled.

What is your policy on confidentiality?
There will be Non-Disclosure Agreement signed upon recovery. We ensure a highly secured recovery environment will be provided in which our own confidential information is stored as well. Our personnel in-charge is ethically fit for the work given and furthermore, we are handling quite a number of anchor corporate customers which engage us as their regional data recovery service partner.

Can you recover:-

Deleted files, removed or corrupted partition?
Yes. If new data is not over written on it, there are good chances.

My computer cannot recognizes or read from the media?
Yes. It depends on media’s brand, model and symptoms. Most of the time, media with this kind of symptoms has a high chances of recovery.

My hard drive Cannot Spin/Clicking Sound/Scratching Sound/Buzz Sound?
Yes. Please stop powering the hard drive and send it to us immediately. The chances of recovering the data will be slimmer each time you keep powering the hard drive, one of the reason is due to the broken parts in the drive that are making the sounds by crashing into the platters surface.

Physically damaged media (mishandled, dropped, power surge, etc)?
Yes. Please stop powering the media and send it to us immediately.

What is the charge like?
Our charges for data recovery are flat per case basis. This is because the effort of retrieving a single or all files site in a media runs the same; the recovery process have to go through the entire media in order to retrieve its data as it is stored randomly. A quotation will only be given after evaluation/diagnose.

Hard Disk Recovery – Hardware Based Recovery

Admin — Mon, 06 Jul 2009 01:36:27 +0000

A lot of us do face hard disk crash before. Then start panicking on how to get back the data out. If you face the symptoms below, it is confirmed hardware or mechanical failure which require hardware based recovery in a dust free environment.

Hardware or Mechanical Failure Symptoms :

Knocking sound of the hard disk head. The sound of the hard disk trying to spin up and ended with a click due to the head can’t fly in to the media.

No Power. The hard disk drive eventhough plugged in, there are no response at all. Possibility one of the components on the circuit board has failed or burned.

Not able to detect by the computer. This happen when either the 2 symptoms above happen.

Fall down or accidentally dropped

What should I do when I face the problem above?

Shut down your computer and do not try to power it up again. Call us / email / fill in the case inquiry form to get help as soon as possible. There might be hope to recover your data.